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SMS/Text Messaging Terms
These SMS/Text Messaging Terms apply to text messages sent to or from First Class Networks.
Brand Name
First Class Networks
Program Description
First Class Networks uses SMS/text messaging for customer care and business communications. Messages may include IT support updates, service coordination, appointment scheduling, project updates, account-related follow-up, billing-related communication, and responses to customer inquiries.
How Users Opt In
Customers opt in to SMS communications by initiating a text message conversation with First Class Networks or by otherwise requesting communication by text.
First Class Networks does not collect SMS opt-ins through a website form or any other method.
Message Frequency
Message frequency may vary depending on the nature of the customer relationship, service request, support ticket, project, or inquiry.
Message and Data Rates
Message and data rates may apply.
Help and Opt-Out Instructions
You can text HELP for support or STOP at any time to unsubscribe.
After texting STOP, you may receive one final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from First Class Networks unless you initiate a new text conversation or otherwise request communication by text.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
